FAQ

Frequently Asked Questions

Q: Are your products handmade or mass-produced?
A: Some items are handmade, while others are carefully selected and produced by trusted manufacturers.

Q: Will the jewelry fade or tarnish?
A: Our jewelry is designed for daily wear. To extend its lifespan, please avoid contact with water, perfume, and chemicals.

Q: Can I return or exchange my order?
A: We accept returns or exchanges for damaged or incorrect items. Please contact us within 7 days of receiving your order.

Q: What if my package is lost?
A: If your package is delayed or missing, please contact us and we will assist you as soon as possible.